Public-sector organizations can’t succeed without talent – the right people with the right skills in the right places at the right times. This is particularly true for government financial management. But just having talented employees isn’t enough – they must also be committed and engaged. This session will cover how to measure employee engagement and then achieve a high level of engagement in your organization – in order to drive superior performance and outcomes. Attendees will learn how employee engagement improves performance and service in order to improve customer satisfaction and, ultimately, trust in government.
Why Employee Engagement Matters
Monday, May 18, 2020 - 1:30pm to 2:20pm
Field of Study:
Business Management & Organization
Institute for Public Sector Employee Engagement