An Elected Official's Guide: Intergovernmental Service Sharing

John Ruggini
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Shared services can be used as a tool to provide more efficient government services at a time when most government budgets are extended. Its proven strategy makes it an attractive alternative to privatization or service cuts. This guide serves as a practical instruction manual by defining shared services; presenting possible types of intergovernmental shared services agreements; discussing the advantages and potential barriers to service sharing; examining the role of elected officials in this process; and by focusing on effective strategies to create a successful agreement while explaining common pitfalls to avoid.

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