New and Improved: How to Initiate Lasting Change

While technology can improve efficiency through automation, true process improvement comes from changing organizational roles, policies, and with using technology appropriately. However, this change can be difficult to initiate and even more difficult to sustain.

This session will explain how tools like artificial intelligence (AI), robotic process automation (RPA), and enterprise resource planning (ERP) can support larger initiatives that also involve policy and process modernization. Speakers will explain the critical ingredients for successful change and provide lessons learned from their own project success and failure. Attend to learn how you can harness new and existing technologies and create a culture of improvement.