Leadership, Ethics, and Trust, Business Process Improvement

Getting People in the Same Boat: Collaboration in Lawrence, Kansas

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Leaders for the City of Lawrence, Kansas, a growing city with a population of approximately 100,000 people, believe that collaboration—both internal and external—is necessary for the city to meet its residents’ needs. In recent years, they have made significant progress to get their stakeholders in the “same boat,” as City Manager Craig Owens describes the process of creating a shared understanding of the city’s challenges and opportunities.

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