Riverside County Workforce Development Department (WDD) operates through grant funding, and the organization’s executive board wanted to make sure its grants were being administered as accurately and efficiently as possible—a decision that led to a complete overhaul of the department’s internal record-keeping processes and procedures. A long and cumbersome 68-step process of recording information in two separate accounting systems was replaced by a much more streamlined and efficient 12-step process in one accounting system. The project took careful planning, an investment of time, and perseverance to overcome the many challenges that arose along the way.
- Publication date: February 2025
- Author: Jacquelyn Beedles