A system is defined as “a set of things working together as parts of a mechanism or an interconnecting network” or, more simply, “a group of related things that work together as a whole.” Many governments that are working to implement an enterprise resource planning (ERP) system focus too much on the software application, neglecting the other components that make up the full network. GFOA recommends that all governments keep proper perspective and define their “ERP system” to include the software application, business processes, organizational policies, and the people involved. A proper ERP implementation and sustainable system requires that all these elements work together.
- Publication date: December 2024
- Author: Mike Mucha