Susan Cain, founder of the Quiet Revolution and author of bestselling books Quiet Power: The Secret Strengths of Introverts and Quiet: The Power of Introverts in A World That Can’t Stop Talking, was scheduled to be a keynote speaker at GFOA’s annual conference in New Orleans. With this version of the conference canceled, GFOA Deputy Executive Director Mike Mucha connected with Susan for her thoughts on introverted public finance officers, adjusting to a work-from-home environment, and building strong relationships with colleagues despite the challenges we face.