Let's Make Some Magic: The Basics of Business Process Improvement

Do you ever wish you could wave a magic wand to fix a broken process in your organization? Unfortunately, it's not quite that simple, but in this session, you will learn skills and techniques you can employ to improve all types of processes in your organization. Speakers will discuss their approach to business process improvement, give advice on managing change, and inspire you to make your own magic in your organization.

Speakers

Nicole Giordano

Nicole Giordano

Performance Management Manager, City of Coral Springs, Florida

Ashley McGowen

Ashley McGowen

Deputy Finance Director, City of Grand Junction, Colorado

Ileana Kyriakides Petrone

Ileana Kyriakides Petrone

Director of Budget and Sustainability, City of Coral Springs, Florida

Brumit Shah

Brumit Shah

Deputy Director, Office of Management and Budget, Harris County, Texas

Karen Spence

Comptroller, Arlington County, Virginia